Privacy Policy
Last updated: February 27, 2026
Patinay ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (patinay.com) or engage our services.
Information We Collect
We may collect the following types of information:
- Contact Information: Your name, email address, phone number, and restaurant name — provided when you book an audit call, fill out an intake form, or contact us via email.
- Business Information: Details about your restaurant, including your website URL, social media accounts, menu, and other publicly available business information used to conduct our audit and deliver our services.
- Website Usage Data: Standard analytics data such as IP address, browser type, pages visited, and time spent on our site. This data is collected through cookies and similar technologies.
- Payment Information: When you purchase a service, payment is processed through a third-party payment processor. We do not store your full credit card number or bank account details on our servers.
How We Use Your Information
We use the information we collect to:
- Deliver the services you've purchased (audits, website design, branding, etc.)
- Communicate with you about your project, deliverables, and timelines
- Send you the audit scorecard and other deliverables via email
- Improve our website and services
- Respond to your questions or requests
- Send occasional updates about our services (you can opt out at any time)
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure hosting, encrypted communications (SSL), and limiting access to personal data to team members who need it to perform their duties.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Third-Party Services
We may use third-party tools and services to help operate our business, including:
- Payment Processing: Stripe or similar processors for secure payment handling
- Email: Google Workspace or similar services for communication
- Analytics: Google Analytics or similar tools for website usage data
- Website Hosting: Vercel, Squarespace, or similar platforms
These services have their own privacy policies, and we encourage you to review them. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies
Our website may use cookies — small text files stored on your device — to improve your browsing experience and collect usage data. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at hello@patinay.com.
Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Patinay
Email: hello@patinay.com