No confusing tech jargon. No vague timelines. Just a clear, straightforward path from where you are now to a digital presence that actually brings new people through your door.
We've designed every step of this process to respect your time and keep you informed. You'll always know what's happening, when it's happening, and exactly what you're getting.
Before we ever get on the phone, we spend time researching your restaurant online — your website, your social media pages, your Google listing, your reviews, all of it. Then, on a 30-minute call, we walk you through exactly what we found: what's working, what's not, and what's costing you potential customers. This isn't a sales pitch — it's a real diagnosis of where you stand, with a clear roadmap of what to do about it.
If you'd like to move forward after the audit, you'll fill out a simple intake form. Think of it as telling us the story of your restaurant — what makes it special, who your customers are, what feeling you want people to get when they find you online. We use your answers to brief our team and set an internal deadline. From this point on, you have a clear timeline and know exactly when to expect deliverables.
This is where we get to work. Our team takes everything we've learned about your restaurant and turns it into a real, polished online presence — your website, your logo, your social media pages, and anything else included in your package. You'll see progress along the way, not just a final reveal. We build in structured check-ins so you can give feedback and make sure everything feels right. If something isn't quite "you," we adjust it until it is.
Once you've approved everything, we flip the switch. Your new website goes live, your social pages are updated, and your Google listing is optimized. But we don't just disappear — we walk your team through everything: how to update your menu, how to post on social media, how to respond to reviews. You also get a written handoff guide you can refer back to anytime. And the most important part? You own everything. The website, the logo, the files — it's all yours.
Most agencies overcomplicate things. We do the opposite. Here's what makes working with Patinay feel different from day one.
We explain everything in terms that make sense. No buzzwords, no tech speak, no acronyms without context. If you don't understand something, that's our fault — not yours.
When we say two weeks, we mean two weeks. You'll have a project timeline from day one, and we stick to it. No "we'll get back to you" runarounds.
We don't build in a black box. You see progress at every stage, give honest feedback, and we make adjustments. Nothing goes live without your approval.
Your website, your logo, your files — they belong to you. We hand over the keys and walk away clean. No monthly hostage fees, no locked-in contracts.
We don't work with law firms, plumbers, or tech startups. Restaurants are all we do. That means we already know what works for your industry before we even start.
When we're done, you get a written handoff document that explains everything in simple terms. How to update your menu, post a photo, respond to a review — all of it.
Absolutely. We handle all the technical work — you just answer questions about your restaurant and tell us what you like. When we hand things over, we include a simple written guide and a walkthrough session. Many of our clients had never updated a website before working with us, and they manage just fine afterwards.
Very little. The audit call is 30 minutes. The intake form takes about 15 minutes. After that, we'll check in a few times during the build for your feedback — maybe 2–3 short conversations. The rest is on us. We know you're busy running a restaurant.
That's what revision rounds are for. We build structured feedback checkpoints into every project. If something doesn't feel right — a color, a photo, a word — we change it. Nothing goes live until you say "this is exactly what I want."
No. Our packages are one-time projects with a clear start and end. We do offer an optional ongoing partnership for restaurants that want continued support, but it's month-to-month and you can cancel anytime. No lock-ins.
You'll be fully equipped to maintain everything yourself. We give you a handoff guide, walk your team through the essentials, and make sure you're comfortable before we step back. And if you ever need help down the road, we're just an email away.
The Audit Call is the first step. We'll look at your current online presence, tell you exactly what we find, and give you a clear plan forward — whether you work with us or not.